Rewarding work

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When times are tough, incentivising programs may be just the ticket to keeping staff happy and all targets in clear focus. By John Burfitt. For 10...

The price is right

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If you're a vet employed in a practice, your aim may be to own your own practice in the next few years. But have you...

Building loyalty

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Think about your clients’ needs and your business will benefit. Johanna Bennett finds old-school loyalty programs have been updated, and are now focused on...

Dog days are over

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When a Perth vet bought a practice in an up-and-coming suburb, her first decision was to change the business’s name. By Kerryn Ramsey. There may...

Unleash the blogs

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An online presence is essential for all veterinary practices, but is it worth the effort? (Hint: Absolutely!) Kerryn Ramsey explains further In this digital age,...

To your health

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It’s often the case in medicine that the practitioner takes care of everyone’s health but their own, which can have dire repercussions. Introducing exercise into...

Power couple

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Thinking of going into partnership with a colleague? Charmaine Teoh shares some legal and financial issues to consider before opening the doors to your business Some...

Future proof your practice

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There’s a new way of working in the 21st century that will help vet practitioners be compassionate but competitive. Kerryn Ramsey gets into the...

Performance anxiety

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Staff reviews can be a positive experience for all involved—if done right, discovers Samantha Trenoweth Do performance reviews strike terror in the hearts of management...

Logging out

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While social media is a powerful and effective tool, it can also be easily abused. Instituting a clear and unambiguous social media policy makes...